Download Nimbuzz for Nokia 5800 XpressMusic!

YES, Nimbuzz for Nokia 5800 XpressMusic, the best Nimbuzz client “in the wild” , is now available for download.

In the last few weeks we had a lot of comments on the blog requesting the Nimbuzz application for Nokia 5800 and some of you were so enthusiastic about it that they left 3 or 4 comments ! Thanks ! You asked, we listened, and your patience is much appreciated.

For those that have a Nokia 5800 mobile phone and still wonder why you should install Nimbuzz here are a few reasons:

Landscape chat – so you can make use of the wide keyboard.
Full Twitter client – Tweet, Follow, Search, RT, DM, Trends and much more
Pop-up notifications – for new chats and other events whenever Nimbuzz runs in the background
Shortcut buttons so you can easily update your profile, status, or personal message
No need for the stylus – Nimbuzz can be operated entirely with your fingers.
Chat with friends from 14 different Instant Messaging communities and Social Networks (Windows Live Messenger, Facebook, MySpace, Yahoo, Google Talk).
Call your buddies from Nimbuzz or Gtalk using your mobile data plan or WiFi connection.
Cheap phone calls at low rates with NimbuzzOut or using one of our SIP partners.

Check out Nimbuzz in action on the Nokia 5800 video below.

[Update]

If you are looking for cheap international calling from you mobile and you end up here , I would like to introduce you also to NimbuzzOut. NimbuzzOut lets you make incredibly cheap international calls from your mobile, to landlines and mobiles anywhere in the world. To see how cheap it is and how much you can save take a look at the NimbuzzOut Rate Calculator .

Thanks again for your patience and we are looking forward for your feedback in the comments section!

Update: Symbian v.2.0.2 has just been released. This version fixes a few bugs and the update issue on Nokia 5800. We are aware there are still a few bugs to be fixed. Due to the time limitations these bugs will be addressed in the next release.

Please download the latest version and remember: feedback is always welcome!

363 Responses to “Download Nimbuzz for Nokia 5800 XpressMusic!”

Hi..
I have a error upgrade..
The problem is not Nimbuzz but Voip server..
Can you help me please?

Mauikek May 5th, 2009
[...] Via Nimbuzz Blog [...]

Nimbuzz: disposnibile il download per Nokia 5800 e dispositivi S60 5th edition « johnnybrasco’s Weblog May 5th, 2009
This is great news!

Sammy May 5th, 2009
Hi,

I can´t install on Nokia 5800 NAM (RM-428). I always receive the message “Unable to install” during the installation process.

Regards!

Marco Nastasi May 6th, 2009
Finally!!

Downloading!

Meneldor May 6th, 2009
Thanks for your comments!
@Marco Nastasi
We have received similar feedback from other 5800 NAM users and we are investigating it.
We will send you a follow-up mail in case we need more details.

@Mauikek
The Nimbuzz Support Team will contact you via mail to find out more about your issue.

Thanks & Regards

Nimbuzz Support May 6th, 2009
Dammit … No luck installing as well. No error messages – installation just doesn’t start. I double tap on Nimbuzz.sisx in File Explorer, installation message is shown (Nimbuzz Version 2.0 etc.), I then tap “OK” (or “Continue”, don’t remember) – the window disappears… and nothing.

Meneldor May 6th, 2009
In phone Memory is all ok… Thanks…

Mauikek May 6th, 2009
@Mauikek
Thanks for letting us know.
Feel free to let us know what you think about the application.

@Meneldor
Do you have a the original Nokia 5800 or the NAM version?
Have been trying to install Nimbuzz in your device memory card or the phone’s main memory?
If you’ve been trying to install it in the memory card, please choose the main memory to see if it works.
Remember taht you can also send your answers and comments to our Nimbuzz Support Team via mail to support@nimbuzz.com

Regards

Nimbuzz Support May 6th, 2009
I have the original Nokia 5800 sold in Russia. And I even had no chance to choose whether to use internal memory or storage card – nothing happens after I tap “OK” on the installation welcome screen. Upon running Nimbuzz.sisx I only see a welcome screen (a popup in the screen bottom) with version information (2.0), link to certificate details and some more text lines. “OK” makes this popup disappear – and then nothing, no errors, no confirmations, nothing.

Meneldor May 6th, 2009
Hey love Nimbuzz! One snitch, it has been checking Facebook Registration for about 10 minutes now when I tried to add facebook thru Add Contacts. Anyone else?

Works fine with AIM though. Thanks.

Niloc May 6th, 2009
Actually it says an Unknown server error occured from the start …

Niloc May 6th, 2009
5800 version works great on skype. But when connected to Windows live messenger, I am unable to call contact and when i send a chat message to my contact the lag is long before he receive my message. Is it possible to allow sending a bigger file? The current file size seem small. Please advise.

Jack May 6th, 2009
Ah just read the first page of the blog … sorry for the inconvenience

Niloc May 6th, 2009
Hello my englisch is not so good but i cant install it when VoIP… comes there make an error cant install.
have test on Mobile and memorycard
.
Thx

Cyberdevil1980 May 6th, 2009
dont work. the problem is voipaudiosrv

chema May 6th, 2009
Installed without any problem (on phone memory). Tried just one VOIP call and it seems to work fine. Thank you for your effort, Nokia 5800 is a great phone…it could not miss this great app!!

vicarul May 7th, 2009
no problem for me to install the apps on memory card…very amazing work!

Zenith May 7th, 2009
@Niloc
Let us know if you have more issues with the application
@Jack
This issue is related to the Windows Live Messenger gateway, not the 5800 version itself.
We are aware that if you try to call an MSN contact which is using Windows Live Messenger 2009 the call gets connected and ends in a few seconds. Our team is already working on that and we expect it to be solved soon.
@Cyberdevil1980 @chema
Have been trying to install Nimbuzz in your device memory card or the phone’s main memory?

If you’ve been trying to install it in the memory card, please choose the main memory to see if it works.

Looking forward to hearing from you.

Thanks

Nimbuzz Support May 7th, 2009
SIP will not work at all. I have connected to my voipbuster account and also a localphone account.

Both will add ok and say connected. I am unable to make calls at all – just says ‘setting up call to….’ and hangs there.

My incoming number will connect via SIP to Nimbuzz. However…after it’s connected there is no sound at all.

Anybody else having these issues?

Ben May 7th, 2009
Does not work on my 5800 NAM. Can only install to phone memory but not memory card. After installed, icon looks weird and program not open at all.
I am sure 5800 NAM firmware is the main issue. Can someone confirm that?

e292644 May 7th, 2009
Anyone here if Nimbuzz work on your device, can you post your 5800 product code here? Thinking about upgrade my NAM now.

e292644 May 7th, 2009
I Have Try it on both but there come everytime an error i don´t no but it is the VoIpaudioSRV nimbuzz for the N95 8GB version is ok on my 5800

Cyberdevil1980 May 7th, 2009
Thank you!!! Nice app for my 5800

Mojama May 8th, 2009
i’ve the same case Cyberdevil1980, tat’s happened on my 5800..

JP May 8th, 2009
Why do I have to only install nimbuzz to the phone’s memeory, and not the memory card?

gabriel May 8th, 2009
this version is really awesome. Please make sure nimbuzz pops up on to the front screen when we receive a message while running in background.

sajinseethi May 8th, 2009
i get the same voipaudiosrv error.. It says update error when tryin to install nimbuzz..

giallo May 8th, 2009
Great news!
Is a really good version and the interfaz is very well adapted.

Just a question, I’cant find the location features of nimbuzz… are them not supported in this version?

canopus May 8th, 2009
I got the same issue as Marco Nastasi,i get “unable to install” half way thru the installation,anyone can help?I’m using v21

alvin May 8th, 2009
Install error on voip wheter main or card memory is selected,
Am back to the old faithful fring untill nimbuzz works its qwirks..

Julio May 8th, 2009
I confirm what Cyberdevil1980 says… The problem seems to be the VoIpAudioSrv v2.0. It is unable to install also on Fring 3.37.20.
P.S.: Fring used to work OK when it used VoIPAudioSrv v1.00

mnastasi May 8th, 2009
@Ben
We are aware of some issues related to the SIP gateways, if you are experiencing audio problems, the call is dropped, the voice is low, sound is chopped etc…
Please contact your SIP Support Team and let them know
We do not proxy SIP Voice Streams, which means that Nimbuzz just connect s you to the Sip server and the audio and voice connection is managed by your SIP provider.

@e292644
We are aware of this installation issues in which we are already working to solve in upcoming releases.
For the moment if you have another VoIP application installed on your memory card, you will need to install Nimbuzz on the device’s memory.

@Cyberdevil1980
We are actually investigating this issue, our Support Team will contact you via email as soon as we have some more information.

Regards

Queralt May 8th, 2009
@Mojama
Thanks for your comment!

@gabriel @JP
Our Team is looking into this issue, we will come back to you as soon as we have more information about it.

@alvin @Julio
For the moment if you have another VoIP application installed on your memory card, you will need to install Nimbuzz on the device’s memory.

Andi May 8th, 2009
Anyone can show me how to install this software to 5800?
Need to save to phone memory or memory card?

chosen May 9th, 2009
I get “update error” if i install it to phone memory

alvin May 9th, 2009
@nimbuzz support. Please guide me how to install this software to my 5800 (step by step) . Thank you

chosen May 9th, 2009
Trying to set up other SIP providers (pennytel and MyNetFone). It registers for both but will not connect when trying to make a call. Just silence…and says “setting up call to 612XXXXXXXX”. No dial tone or air hiss as well! MSN chat works fine!

Dave May 10th, 2009
i am also getting the “update error” while trying to install in the memory card.

And it is possible to install on my phone meorty without any error, but the sip calls are not working with this…just saying “seting up call” and disconnects….pls. let us have a solutionf for these..

salil May 10th, 2009
@mnastasi
Thanks for letting us know, we are actually investigating how to solve this issue.
We will come back to you as soon as we have some more information.

@chosen
You can download the application from our website http://www.nimbuzz.com/en/mobile/pc/download or directly from your phone browser at get.nimbuzz.com

Let us know if you have issues with installation or downloading, let us know which error message do you get.

@Dave @salil
We had a little glitch on the SIP gateway this weekend, please try to place a call agian and let us know!

Thanks for your comments!

Regards

Nimbuzz Support May 11th, 2009
Thanks! Sip with pennytel working now although there is a huge echo my end. Any way to decrease the echo?

Dave May 11th, 2009
Thank you sir, now the sip calls are getting connected but the voice quality is very poore. comparing to the previous versions the sound quality is not even 50% good. We are getting better sound quality fring i think.

plese do something to improve the sound quality.

regards
salil

salil May 11th, 2009
i got ‘expired certificate’ when sarted installation, why did happen?

areen May 11th, 2009
i got ‘expired certificate’ when sarted installation, why did happen?

hamed.. May 11th, 2009
Installed Nimbuzz, should admit, its so wonderfull, thank you guys, but i have few issues, voice calls to gtalk doesnt have any audio, and sip calls too has no audio. in both the cases, calls are getting connected, but cant hear anything @ both the ends

Any solution?

TOM May 11th, 2009
Hi!

If I try to install to phone memory I get “unable to install” message. If I try to install to memory card I get “update error” message. Problem is I had it working fine until I did a reset of my phone to free up memory. Please help! I want it back – it’s a great application! Thanks!

Jane May 11th, 2009
@Dave @salil
We are glad to hear that the SIP gateway works fine for you, unfortunately there is not much we can do about the Echo, We do not proxy SIP Voice Streams, which means that Nimbuzz just connect s you to the Sip server and the audio and voice connection is managed by your SIP provider.
We recommend you to check directly with Pennyntel Support.

@areen
On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set. And if you also see the option ONLINE CERT CHECK set it to off.

Now make sure your phone date is correct. Since the latest Nimbuzz version was released about a week ago if your phone date is earlier or later you will get a certification error.

Let us know if you have more questions.

Regards

Andi May 12th, 2009
Hi,just want to know,is there a solution yet for the “unable to install” error when installing to memory card and “update error” when installing to phone memory?

alvin May 12th, 2009
@hamed..
On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set. And if you also see the option ONLINE CERT CHECK set it to off.
Now make sure your phone date is correct. Since the latest Nimbuzz version was released about a week ago if your phone date is earlier or later you will get a certification error.

@TOM
We will investigate if there are any voice related issues with the Gtalk gateway.
In regards of audio and voice SIp problems, since Nimbuzz just connect s you to the Sip server and the audio and voice connection is managed by your SIP provider we recomend you to check with your SIP provider Support Team.
Check also our Forum for more information http://www.forum.nimbuzz.com

@Jane
Nimbuzz Support will ocntact you directly via mail to find out more about your issue.

Thanks & Regards

Nimbuzz Support May 12th, 2009
I had Fring on my memory card so I uninstalled it, but still get the same errors mentioned above:

Try to install on the card: “Update Error”.

Try to install on the phone: “Unable to Install”.

At a dead end now. Seems to be related to the VoIP install. Any fix yet?

David May 12th, 2009
Finally , i finished download on my memory card. but i should move back the date on may 5, 2009.

areen May 13th, 2009
Hi,

I downloaded the software. Seems to run fine but it is not making calls. How can you make a call with Nimbuzz on a Nokia 5800? How much does it cost to make a call using Nimbuzz to a landline or cell phone instead of through gtalk, etc.

Akram May 13th, 2009
[...] has optimized its multi-network instant messaging and social networking client for Symbian S60 5th edition. This [...]

Nimbuzz now optimized for Nokia 5800 XpressMusic! May 14th, 2009
@David
Thanks for the update, we are actually looking into this issue, we expect to have it solved soon.

@areen
Thanks for the update!
We will have a look into that and try to reproduce this issue at our offices.

Thanks & Regards

Nimbuzz Support May 14th, 2009
@Akram
Hello,

To make a call:

Select an IM buddy from your contact list (Skype, MSN, Gtalk, and Nimbuzz) and choose the Call option.

The Internet Call option will connect you to your IM buddy instantly and for free.

The Local Dial-In option will call a local fixed line number and connect you to your IM buddy.

The costs apllied will depend on your service provider.

Let us know if you have some more questions,

Regards

Andi May 14th, 2009
[...] has optimized its multi-network instant messaging and social networking client for Symbian S60 5th edition. This [...]

Nimbuzz now optimized for Nokia 5800 XpressMusic! | applic8r.com May 14th, 2009
[...] has optimized its multi-network instant messaging and social networking client for Symbian S60 5th edition. This [...]

Nimbuzz now optimized for Nokia 5800 XpressMusic! at Hellfire Empire - Wireless May 14th, 2009
[...] has optimized its multi-network instant messaging and social networking client for Symbian S60 5th edition. This [...]

Nimbuzz now optimized for Nokia 5800 XpressMusic! | mowbee.com May 14th, 2009
This is the way to avoid the “Unable to install” and “Update Error” during the VoIPAudioSrv v2.0 on the Nokia: 5800 XM: Choose “Offline” as the active profile.
After that, try installing again the app again. After the installation you can change back to your usual profile.

mnastasi May 14th, 2009
[...] “Nimbuzz has optimized its multi-network instant messaging and social networking client for Symbian S60 5th edition. This [...]

Nimbuzz now optimized for Nokia 5800 XpressMusic! | Focus News Mobile May 14th, 2009
well I’ve tried to install nimbuzz after putting the phone into offline mode, and still no luck. Any other ideas? Thanks!

Jane May 14th, 2009
Jane: save the installer on the memory card. Put offline mode. Turn off your phone. Turn on your phone. It will ask if you want to continue using your phone in offline mode, choose yes. Go to the File explorer and try installing Nimbuzz again… Please tell me if it works… This is very close to what I had to finally be able to install it. If it does not works, perform a full reset after a full backup with Nokia PC Suite (you will lose all your personal data), using the code *#7370#.

mnastasi May 14th, 2009
hi. Thanks for the advice but that still didn’t work. Really fed up now! Any more help out there?!

jane May 15th, 2009
[...] has optimized its multi-network instant messaging and social networking client for Symbian S60 5th edition. This [...]

Nimbuzz now optimized for Nokia 5800 XpressMusic! | GadgetPaper.com, Daily Gadgets, Mobile Phones, Computers, Laptop, Electronics, MP3 Player, GPS, Video Player, and Related Technology News May 15th, 2009
ok guys, I have fring installed to my memory car, and when I tried to install nimbuzz there it would not install, gave me a “corrupted file” error. Well I tried to install nimbuzz to my phone memory and now I got a “update error” I guess I could try and uninstall fring, install nimbuzz to the phone memory and see if fring will install to the memory card. I never heard back from you guys after our last bit of contact here and via twitter and email.

gabriel May 15th, 2009
did not work “update error” I’m really trying to use your product on my nokia 5800 nam

gabriel May 15th, 2009
[...] has optimized its multi-network instant messaging and social networking client for Symbian S60 5th edition. This [...]

Nimbuzz now optimized for Nokia 5800 XpressMusic! | mobilecity.co.nz May 15th, 2009
congrats for t development team! by far problably t best IM application Ive ever used.
here are some comments:
1 – dont really know if thats possible, but it would be great to be able to see on the home screen weather u have a new chat message waiting, as nimbuzz is running on t background and not always one hears t notifications. is that any possible?

2 – could not find more info on t twitter integration… i know when u update ur personal msg on t profile it is also published on twitter, but how about following people’s updates… is that possible?

mjbr May 15th, 2009
@mnastasi
Thanks for helping out and all the comments/suggestions!
We have been working in order to solve this issue, and we expect to have this solved in the upcoming release.
@gabriel @Jane
We will have this issue solved in the upcoming release, which will not have to wait too long.

Regards

Nimbuzz Support May 15th, 2009
Hi,

In live messenger when both contact is online, I find a lag when I send a message to my contact. But there is no lag when he send it to me. Why is it so? How to resolve this? When eith contact is “Appear offline”, no matter my contact or me send a message, we receive nothing. How do we get this resolve? Anyany I have skype and live messenger signed in. How do i sign out from live mesenger while staying sign in in skype?

Jack May 15th, 2009
Hi,

Just for you information my contact only receive my f message after 5 mins later when both of us is online.

Jack May 15th, 2009
@Nimbuzz Support
I wish i can install this software to my 5800. However by browsing the forum above, there are so many user are facing the problem when installing the software. I may suggest that Nimbuzz Support can provide a total solution to share with us instead of try and error..

chosen May 16th, 2009
Phone is 5800.

Same problem, can only install on mem card, update error when trying on phone mem, did reset, uninstall fring, no luck till now.

When installed on mem card, calls out fine with skype and sip providers, but there is no voice, both parties cannot hear one another.

I can see that some users were able to use it and they are happy, what is the secret here, I would like to have it because the feed back regarding the voice quality as some say is higher.

Admin, please help….

Rami May 17th, 2009
Great program! I absolutely _love_ it. The quality of the Skype call is superb! The only difference with the native PC client is a bit more retard, but I guess it is inavoidable due to conversion.

In any case, congratulations!

Pedro May 17th, 2009
I wonder how you guys were able to install and get it to function? I can see that the majority cannot.

For those who could, any useful suggestions!!!

Rami May 18th, 2009
@Jack
Thanks for the information, we are not aware of this issue, but we will investigate and fix it as soon as possible.
In regards of the Offline Messaging, it is only possible to send messages if you are offline and your Windows Live Messenger buddy as appear offline, but not the other way around.

@chosen
Indeed we are aware of this issue, which will be solved in the next update.
We will let you know as soon as it is available to be downloaded.

Thanks & Regards

Andi May 18th, 2009
@Rami
We are aware that some users are having trouble with the 5800 Installation, we are working in order to solve this for the next upgrade.
In regards of the voice/audio issue, can you let us know which SIP provider were you using?
Remember that you can also check our Forum http://www.forum.nimbuzz.com or contact directly our Nimbuzz Support Team via mail support@nimbuzz.com

@Pedro
Thanks for your comment and feedback, we like to read the application works fine for you.

Kind Regards

Queralt May 18th, 2009
Thanks for your reply, I always can install on the mem card with no trouble whatsoever, but still there is no voice, the calls get conected to all my IM contacts, but we cannot hear one another.

Regarding the SIP provider I have is POIVY, it cannot be the problem becasue it works fine with FRING.

Like I said earlier I am keen on trying Nimbuzz beacsue they say the sound quality is better than Fring, unfortunately, Nimbuzz installs and doesnt give voice, and never installs on the phone mem.

Rami May 18th, 2009
@Nimbuzz Support
Any updated news how to install nimbuzz to 5800 in the proper way (standard of procedure).. still waiting for the reply.

chosen May 19th, 2009
It works period. I want to request that when you get a chat message that we get a notification in the screen. Thank you very much Nimbuzz. This is the best app for the Nokia 5800.

EwareZ Eddie May 20th, 2009
Just to let you know
I have a 5800 with latest greatest FW which I recently updated.

Only problem with this is that I cannot call with MSN to and MSN contact. I have yet to try this on my N82 and 6220 if it actually installs.

I will provide my feedback in a later post.

Shaichico May 20th, 2009
@chosen
We are fixing this issue which will be solved in the next update.
We will let you know as soon as it is available to be downloaded.
Thanks for your pateience and understanding.

@Rami
Thanks for the feedback.
We use a different way of connecting the SIP call than Fring does.
We do not proxy SIP Voice Streams, which means that Nimbuzz just connect s you to the Sip server and the audio and voice connection is managed by your SIP provider.
If you have this kind of issues, please contact your SIP Support Team and let them know.
In Regardsof the installation problems, they will be fixed in a future upgrade.
Thanks & Regards

Nimbuzz Support May 22nd, 2009
@EwareZ Eddie
Thanks for your comment and feedback!
We are glad to read that the application works fine for you!

Feel free to send your comments directly to our Nimbuzz Support Team via mail support@nimbuzz.com

@Shaichico
Thanks for the feedback, In regards of the Windows Live Messenger calling, we are aware that there is an issue when you try to call contacts that are using the Windows Live Messenger 2009 version.
If your contcats are using a previous version the call can be placed.
We are working in order to solve this issue soon.

Kind Regards!

Andi May 22nd, 2009
i can’t install neither on the phone memory nor on the memory case. It keeps saying ‘update error’ and ‘impossible to install’. The problem is with the version 2 of voip application. How can i solve it please? I tried the offline method but it could not work

erik May 22nd, 2009
Hi,

I tired installing the software in my Nokia 5800 RM-356 Firmware 21.0.025. it always say “Unable to Install” please help.

Srigundu May 24th, 2009
I am having to same problem as some other people have. It’s about the unable to install.

I had a working version, but my memorycard crashed so i had to install it again. But it won’t because it says unable to install. I tried in offline, i tried on the phone memory etc.

Can you help me?

Eugenie May 24th, 2009
Whenever any of us the users say that the calls get connected but there is no voice, admin says: “We do not proxy SIP Voice Streams, which means that Nimbuzz just connect s you to the Sip server and the audio and voice connection is managed by your SIP provider”, as if there is voice with other IM services, admin, please we get no voice with neither MSN, Gtalk, Skype as well as SIP. So please find a solution.

Rami May 25th, 2009
@erik @Eugenie
We are aware of this issue and our Development Team is working in order to solve this issue for the next upgarde.

Thanks for the understanding.

Regards

Andi May 25th, 2009
@Rami
SIP calling and IM calling work internally in a different way.
We do not proxy SIP Voice Streams,which means that we do not connect directly the sound, the sound and voice connection is handeled by your SIP provider. We just connect you with them.
If you have problems with MSN or Yahoo calling let us know, we do connect you dircetly in this case.

Hope this information is clear, let us know if you have more questions.

Remember that you can also contact us directly by mail to support@nimbuzz.com

Regards

Nimbuzz Support May 25th, 2009
@support
we are aware of that as you have mentioned it various times that “you do not proxy SIP Voice Streams,which means that we do not connect directly the sound, the sound and voice connection is handeled by your SIP provider. We just connect you with them”, I still have problems calling through MSN and Yahoo and Gtalk, and if you do not allow voice through from SIP providers, why include that in the application? Fringe allows all the above.

Rami May 25th, 2009
@Rami
Nimbuzz does allow voice trough SIP, we connect the call differently as Fring or other applications.
If you have issues with Windows Live Messenger calling or Gatlk calling let us know directly via mail to support@nimbuzz.com

Thanks

Queralt May 25th, 2009
Hi, is it works on WAP connection…?
I have a problem to connect it through WAP service. I have LoopMobile (India)-WAP connection, whenever I am trying to open the Nimbuzz application, it asks me to select the access point. There are no any other options while connection process. So please suggest the solution.
I download this Nimbuzz application through Nokia-5800’s inbuilt Download service.

Neel May 27th, 2009
@Neel
Hello,

In order to help you to solve this issue, can you let us know if you are able to access any other site from your device?

Have you checked your APN/TCP settings on your phone?

Please go and check your data plan settings here and apply changes if needed. http://www.nimbuzz.com/en/help/operator_settings

If you are not able to find the correct settings, please provide us your operator and country and we will find out.

Let us know if you have more questions,

Regards

Nimbuzz Support May 27th, 2009
Been using the nimbuzz on t 5800 and it works very well. now, im trying now to set up the widget communicator on my blog, so that people can use the “buzz” to open nimbuzz on my phone, but this function does not work… is this a known issue? i have set up my phone to allow people to buzz me… am i missing something?

mjbr May 27th, 2009
I had used nimbuzz, worked fine, but i deleted it and tried to install again – and there is a “unable to install” message (when i try to install on memory card” or “update error” (or something like that, it shows in Polish) when i try to install in phone memory. help!

Kris May 27th, 2009
regarding the unable to install error…you can do a hard reset. By pressing green+red+camera button while powering up until the shaking hands. default phone code is 12345 all data will be gone though so remember to back up first.

Ian May 28th, 2009
is the new version going to allow playing music and on nimbuzz at the same time? should really make it to allow

Ian May 28th, 2009
i have nokia 5800xm (RM-356). I cannot install Nimbuzz into my device. It says unable to install. Plz help me.

Mohammd May 28th, 2009
Nimbuzz is the best….nimbuzz in PC, how to find friends?????i need much friendship.

Hitszoe May 29th, 2009
I have a problem with the new version (2.0.0 rev1356) on Nokia 5800 (v21 firmware): I cannot switch tabs (user list, chat, phone) by touching the tabs icon on the top row. As a consequence, when somebody sends me a message, I cannot switch to the chat window to see the message.
The only way to access the chat window is to click on a user (in the buddy list) and click the chat button in the lower row. But I have noway to know who send me the message, so I have to find it out by trial-and-error.
This bug wasn’t there in the previous Nimbuzz version (back then I had v20 firmware, so it could be due to either Nimbuzz or the firmware upgrade).

tiziofittizio May 29th, 2009
Nimbuzz is the best….nimbuzz in PC, how to find friends?????i need much friendship.

ciwan May 29th, 2009
Thanks for ur quick reply.
I tried ur suggested “operator settings” provided on the given link, but the result is same. Still I am not able to connect Nimbuzz Application.
I have a active WAP connection & I am able to surf other sites without any problem.

Here I am giving u my Default “Access point seting”
=========================================
Connection Name: Loopweb
Data Bearer: Pocket data
Access Point Name: mizone
User Name: mobile number(e.g. 98210xxxxx)
Prompt Password: No
Password: mmsc (default)
Authentication: Normal
Home Page: http://atcafe.loopmobile.in

“Option > Advance Settings”
Network type: IPv4
Phone IP address: Automatic
DNS address : Automatic
Proxy Server address / Gateway IP Address: 10.0.0.10
Proxy port number: 9401
=========================================
Please go though it & suggest the Full connection Setting for the Nimbuzz Application.
you can directely send me a e-mail on my mail-ID…
I am dying to use Nimbuzz…

Neel May 29th, 2009
forget to tell u that I am from Mumbai, India…
And I have a Loop Mobile connection (Previously known as a BPL Mobile).

Neel May 29th, 2009
hi, plz solve ma issue, i download the nimbuzz but while installing it gives the error of expired certificate , i chked the online certificate check on and tried again bt stil error is thire..also chked ma calender its ok..but nimbuzz gives the error of expired certificate on my nokia 5800

rahim May 31st, 2009
i love nimbuzz..

nimbuzz very easy to use..

i want to download nimbuzz new version..

rahasia-masa-depan.blogspot.com

Secret Of Life May 31st, 2009
The (annoying) installation problem is obviously with the installer, all the installer needs to do is check for any dependancies (voipaudiosrv) and ignore them if already installed.

- from what little I’ve gleaned from symbian development in the past couple of weeks it may not be that easy.

Red June 1st, 2009
Here’s an afterthought:

Please can you release an installer build without voipaudiosrv.

Et voila, instant solution.

Red June 1st, 2009
Seems to work. But have problems with incoming SIP calls. They don’t come trough, caller get’s a message that the number is not available. Outgoing call works fine??

Put the same account in Fring an incomming SIP works fine??

Headspin June 2nd, 2009
@Neel Not all providers allow applications to open a socket connection to the internet. Please try asking your provider if ithey can have alternative access point settings that allow you to open socket connections.

However you should be able to connect via wi-fi if you have it available.

Andrei Piftor (Andi) June 2nd, 2009
Hi, forget about the bug I mentioned above. It was theme-related: I switched to another theme and tabs now work as expected.

tiziofittizio June 2nd, 2009
hi. when i create my account its asking for proxy server. what shall i give there?
please provide me as soon as possible.
thanks

althaf June 3rd, 2009
After downloading nimbuz,it shows expired certificate so nimbuz cant install , what should i do.

yusuf June 7th, 2009
nimbuzz si cool

ov4n June 8th, 2009
@althaf Please check with your SIP provider which data you need to enter there

Andrei Piftor (Andi) June 8th, 2009
I transferred all of my yahoo contacts over but recently another mystery contact has appeared and since then despite repeated deleting they keep appearing and all of my contacts disappear from my phone ( but not my PC). If I then reinstate all yahoo contacts only the mystery one appears.

Ian June 9th, 2009
@yusuf
On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set. And if you also see the option ONLINE CERT CHECK set it to off.

Now make sure your phone date is correct. As the latest Nimbuzz was released about 2-3 weeks ago if your phone date is earlier then 3weeks ago you will get a certification error telling you to check your phone date.

So just be sure your phone date is correct and that you downloaded the most recent version of Nimbuzz.

Hope this helps.

Nimbuzz Support June 9th, 2009
@althaf
When do you excatly need to add proxy settings? Are you adding a SIP account?
If yes, you should get this information from your SIP provider.
Let us know if you get this message while using a different feature.

@tiziofittizio
Thanks for the update!

@Headspin
Can you please let us know which SIP provider are you using?
Are you able to place calls? Are you not able to receive calls?
Let us know and we will come back to you as soon as we can

Regards

Queralt June 9th, 2009
@Red
Please try to download the application directly from the ovi store, you should not be experiencing downloading issues then.

Let us know.

Regards

Andi June 9th, 2009
I have just downloaded Nimbuzz for Nokia 5800 and installed the application successful but I the application can not connect. It is trying to conect but in the end it is showing “Connection failed. Retry or go to Nimbuzz web.”
Please help me, I’m using WIND WAP – Italy

Kiril June 13th, 2009
Nimbuzz is no longer listed on Ovi store.

Looks like i’ll have to keep using fring for the moment (until i next have to do a hard reset – shouldn’t be too long as i’m stuck with the buggy v20 firmware).

Red June 14th, 2009
@support

The SIP provider I’m using is Budgetphone it’s a dutch provider. Incomeing local nummer, works fine with my Linksys Local gatewy and when I use the account in Fring.
No problems makin a call, incomming does’nt work…
Kind regards

Headspin June 14th, 2009
It will not install on phone mem. still gives update error.

Rami June 15th, 2009
@

@Kiril
Can you let us know which type of connection are you using and which provider?
Please your internet connection, are you able to connect to other internet sites?

@Red
Yes, we are not listed there yet.
You can still download Nimbuzz from our website http://www.nimbuzz.com/en/mobile/pc/download
or directly from your phone browser at get.nimbuzz.com

@Headspin
Thanks for letting us know, we will investigate that and solve it as soon as possible.

@Rami
We aware of this and we are working in order to fix it soon.

Thanks & Regards

Nimbuzz Support June 16th, 2009
HI, Im having that problem we’re i get unable to install but when i reseted my fone by holding GREEN + RED + CAMERA on the startup until you get the vibration. then I tried installing it again.. and now it works..!!

Kenzo June 20th, 2009
someone please tell me…… if i chat with a person using nimbuzz mobile will he be able to see my geolocation or my ip address.
please tell me it’s urgent.

laura June 20th, 2009
@laura the retrieve location feature is available for the Nimbuzz users. For someone to retrieve your location you need to have it activated.
If someone retrieves your location he will see your approximate location(not your ip address)

Andrei Piftor (Andi) June 22nd, 2009
@Kenzo

Thank you so much, FINALLY, as per what Kenzo said, after this kind of reset, Nimbuzz did install on the phone memory, no update error messages.

But unlike Fring, I still don’t get voice, may be because my internet provider blocks VOIP, but if that was true, why do I get perfect voice with Fring?

Any help…

Rami June 23rd, 2009
Symbian v.2.0.2 has just been released. This version fixes a few bugs and the update issue on Nokia 5800. We are aware there are still a few bugs to be fixed. Due to the time limitations these bugs will be addressed in the next release.

Andrei Piftor (Andi) June 23rd, 2009
well i had to uninstall my old version to install this, otther then that its good. i dont really notice a difference. i was hoping this update would show the names of the skype out instead of the numbers…and it be cool if they would show those users online.

Sam June 23rd, 2009
same problem as Meneldor has.
updated installer just doesn’t work.

Alex Tayra June 23rd, 2009
@Rami
In order to investigate your problem could you please let us know the following? (by email to support@nimbuzz.com for your privacy)

Type of internet connection
Nimbuzz username
SIP username
SIP provider you are using

Please let us know and we will come back to you as soon as possible.

Thanks and regards.

Nimbuzz Support June 24th, 2009
@Sam
The upgarde has fixed some bugs reported by Nimbuzz users.
It also includes a fix for those users who had problems while installing.

@Alex Tayra
With the latest version you should not have problems while installing or downloading.
Can you let us know which error message do you get?
Let us know and we will come back to you as soon as we can.
Regards

QUERALT June 25th, 2009
I could not installa NIMBUZZ beacuse of the VOIP audio srv error. yesterday i downloaded another versione and I managed to install it on the phone. now the problem is that I cannot log in. it keeps telling me “connection failed”. i have to use nimbuzz web. could you solve this too? thanks

erikcody June 25th, 2009
Hi,

Would like to check if Nimbuzz will be supporting sending and receiving of offline messenge to Live messenger user? It would be great if this is part of nimbuzz feature. In the new version, I am still unable to call a computer using the call contact in live messenger.

Jack June 25th, 2009
Kiril on 6/13 posted this question:
I have just downloaded Nimbuzz for Nokia 5800 and installed the application successful but I the application can not connect. It is trying to conect but in the end it is showing “Connection failed. Retry or go to Nimbuzz web.”
I too an facing the same problem. I’m from India & using Aircel unlimited packet data transfer. Can anyone help me in this issue?
Regards,

Anish June 25th, 2009
@erikcody
In order to help you to solve this issue, can you let us know if you are able to access any other site from your device?
Have you checked your APN/TCP settings on your phone? http://www.nimbuzz.com/en/help/operator_settings
Please go and check your data plan settings here and apply changes if needed.
If you are not able to find the correct settings, please provide us your operator and country and we will find out.
Let us know if you have more questions,

@Jack
Offline chat is now enabled for the following communities:
ICQ
MSN
AIM
YAHOO
Jabber
Gtalk
So, now you can chat with buddies that appear offline.
Let us know if you have any issue in regards of this feature.

Regards!

Andi June 26th, 2009
@Anish
In order to help you to solve this issue, can you let us know if you are able to access any other site from your device?
Have you checked your APN/TCP settings on your phone? http://www.nimbuzz.com/en/help/operator_settings
Please go and check your data plan settings here and apply changes if needed.
If you are not able to find the correct settings, please provide us your operator and country and we will find out.
Let us know if you have more questions,
Cheers!

Queralt June 26th, 2009
@Queralt
I’m able to browse the sites without any problem. I’m using Nokia 5800 XM with Software version: 21.0.025 Type: RM-356. Thanks for the link that you sent for me but, it is not my handest which is being shown over there. I’m using Aircel at Hyderabad, India. Please suggest me what next?
Regards,

Anish June 27th, 2009
Hi,

Offline chat does not work for msn. When i’m appearing offline and the person i’m chatting to is also appearing offline, both of us receive no message. The offline message work intermittently when either one party is online with a lag of 30sec to 1 min in receiving message.

Just to check. When my friend send me some message when i’m offline (i.e not connected to the msn network), i am able to receive these message when i come online with msn and ebuddy. But when I tried it with nimbuzz these message is lose. Please advise.

Jack June 28th, 2009
Thanks very much, I’ve got it working now (version 2.00(2). I’m getting wierd errors regarding WiFi – whenever I run nimbuzz the phone refuses to make WiFi connections until i exit nimbuzz and make a WiFi connection manually through nokia’s WLAN wizard.

Any help would be appreciated as this is very annoying – it started when i first ran nimbuzz, so it’s not a firmware/phone configuration issue.

P.S. Any chance of getting skype supported in the windows version?

Red June 29th, 2009
@Anish
Thanks for the information provided.
In orde rto investigate this issue.
Can you let us know which type of connection are you using?
Which applications can you use internet except for the browser?

@Jack
Thanks for reporting it.
We are gong to test this and reproduce the issue at our offices in orde rto fix this as soon as possible.
Thanks & Regards

Andi June 29th, 2009
@Red
Can you lets us know if you have problems connecting inside Nimbuzz or in other apps while Nimbuzz is running?
Do you also experience connecting issues while using other applications without Nimbuzz running?
Let us know and we will come back to you as soon as we can.

Regards

Nimbuzz Support June 29th, 2009
@Andy
As requested, here’re the further details:
Connection Type: Packet data using unlimited plan
Applications running using internet: OVI Store, Google Map, Nokia Map, Wave Secure, Mini Opera & Default IM by Nokia.
Hope this will help you to find a solution for my issue. Feel free if any further clarifications required.
Regards,

Anish June 30th, 2009
I think it may actually be a v21 quirk as it’s only email that does it, before and after nimbuzz starts. I’ve added a data allowance to my phone package and set the email client to use that – which is a fairly simple workaround, now it’s just pot luck whether or not the email client crashes.

Regarding the software – a1***, thanks for such a superb messaging tool. Although an auto start feature and being able to set the app as a system process (doesn’t get killed on low memory conditions) would be appreciated.

Red July 1st, 2009
I have a small request – is there any way you can disable voip when wifi isn’t available (voip isn’t covered on my data allowance and costs a small fortune), or add a feature to the next release.

Red July 1st, 2009
@Ansih
We suspect that your provider only allows you to connect to apps that use http connection.
Currently Nimbuzz uses Socket connection, can you please check with yoru provider and let us know?
Thanks!

@Red
We will try to reproduce the crashing reported at our offices. Thanks!
In regards of your suggestions, we will consider an auto-start feature.

Regards

andi July 2nd, 2009
To help you out a bit it’s a vodafone UK 5800xm (product code 0577089) which has been updated from v20-v21 via Nokia software updater. I think it is down to vodafone’s update as several other features of the phone don’t work, even after a full hard reset (red-green-camera-power reset).

I’ll post something in the nokia support forums to see if that’ll shed some light.

Red July 7th, 2009
Nimbuzz for Nokia 5800. Sipnet.ru doesn’t works.

Hi! On the support page of sipnet.ru (best Russian SIP provider) I found interesting comment for Nimbuzz programmers. I hope it will take your attention. Please, fix it in further version! Thx!

===========================
Author: ***
Title: Call through Nimbuzz, no connection. Please check it.

The answer of Green, Admin of SIPNET Date: 24/06/2009 15:43:21:

Re: There are both Nimbuzz failures with Sipnet.ru server: with the call and with the registration.

Information from Nimbuzz is coming to us comes inter alia:

Via: SIP/2.0/UDP
192.168.0.20:5061;rport;branch=z9hG4bK087181492661@192.168.0.20

The symbol “@” is formally a separator, and they (Nimbuzz) used it inside the value of the “branch”. This is breaking of the standard. As a result, we ignore these invalid requests and our server answer is: “bad VIA header, request dropped”.

Presumably their programmers mixed “branch” and “Call-Id”.

===========================

Hope for a speedy remedy! Thanks again.

Дима5800 July 7th, 2009
@Дима5800
Thanks for the information provided!
We will forward it to our developers and check if the error is or not in our side.
Kind Regards!

Queralt July 8th, 2009
@ Red
Thanks for the information provided and your collaboration!
We are constantly working on new updates and fixes; we hope we can ass also this fix to the upcoming releases.
Regards

Andi July 8th, 2009
Hi…
I have an error installing. I installed Nimbuzz version 2.00 last month. Then, my mobile phone was attacted by virus. so I formatted my memory card. When I install Nimbuzz again, it says,” Nimbuzz version 2.00[2] is already exist, do you want to replace version 2.00[2] with version 2.00″ So i say “yes.” Then it happens an error installing. Need your suggestion. Thank you.

regards..

Pug Chee-Ne July 8th, 2009
@ChiniAssbang Pak
Thanks for reporting this.
We are aware of the issue and we are working in order to have it fixed in upcoming releases.
thanks & Regards

Nimbuzz Support July 9th, 2009
@Nimbuzz Support
Thank you very much for your reply. ^^

Pug Chee-Ne July 9th, 2009
Hi…
If the problem is solved, please let me know. Thank you.

regards.

Pug Chee-Ne July 11th, 2009
Who can I kno if my nokia 5800 is original or NAM version ?

Murad July 11th, 2009
I cant install into my 5800xpressmusic (firmware v21 latest).
first step installation of nimbuzz was ok, then come to installation of VOIP. then it would say ‘update error’.
no idea what’s wrong. help me.

pls email me. thanks.

Ken July 12th, 2009
Using Nokia 5800 v 21.0.025. nimbuzz 2.00(0)
I just downloaded the app. Had troubles installing it (update error when trying to install the voipaudiosrv) I did as someone suggested here and put the phone in offline mode and the install worked fine. I was able to register and sign in to my networks.

I’m using automatic wifi to connect to my wifi.
When nimbuzz is connected to my wifi then I can’t connect with any other app. I get connection not available messages.

Also in nimbuzz at my contact list I can scroll down easily but can’t scroll back up.

Tom July 13th, 2009
I have a problem during installation Nimbuzz on Nokia 5800 RM 428 (Movistar Argentina) when VOIP engine starts installing.

The installation aborts and a message “imposible instalar” or “unable to install” while trying to install VOIP engine, both on memory card and phone memory.

I had installed the program and it worked great until it disappeared from the applications folder, though when I tried to reinstall it, the errors came up.

Perhaps the previous installation left a trace in a kind of register or alike that prevents a new installation from being successful, as red said about a month ago.

Please help, I would appreciate it very much.

jose.astengo July 13th, 2009
@jose.astengo The only fix I can think of is to hard reset the phone, unfortunately you’ll lose any data that isn’t backed up (do a full backup first, be warned: you may lose some apps you’ve paid for). This isn’t a fault of nimbuzz, more a fault of voipaudiosrv, which (I believe) has problems with it’s installer.

Red July 13th, 2009
who has made voipaudiosrv though? Nimbuzz??

jose.astengo July 15th, 2009
@jose.astengo
Thanks for your feedback.
We double checked with your Technical Team and everything is working. We cannot reproduce your issue.
Please check if you downloaded and installed properly the latest Nimbuzz version on your phone.
In the last case if it doesn’t work would you be able to do a back up on your phone?
Please do not hesitate to contact us again if this problem persists.
Kind regards!

Nimbuzz Support July 16th, 2009
I am using Nokia 5800 Express Music. Yahoo phone out is not enabled. I see only the skype phone out which is available. Please let me know, when yahoo phone out will be enabled.

Thanks

Ramani July 16th, 2009
Hi,

The new version 2.0.3 rev 1545 is not working as well as the previous version.

1. When I login into Live messenger, it take 2.5 minutes before my contact see me as online though i’m online all the while in nimbuzz.

2. When I am appearing online and send a message to my contact, there is again a lag. Somethimes, message sent was not received by my contact. This lag goes away after sending and receiving 3 – 4 message from my contact.

3. Live messenger Offline messenging is totally not working. All message send to me and messenge I send out was never received or sent when I am appearing offline.

4. When I use Nimbuzz in Skype, it does not chow my buddy is online although he is online. When I try to call him, I am able to establish a call.

5. When I use Nimbuzz in Skype,although i am online, by my contact see me as offline. It see me as offline even after 30 mins.

/jack July 17th, 2009
@Ramani
Thanks for your interest.
We are studuying the possibility of adding this feature but we cannot give a date for it to be implemented yet.

Nimbuzz Support July 17th, 2009
@jack
Thanks for your feedback.
Is the problem with Live Messenger happening in general or with only one contact in your list?
Please let us know and we will come back to you about this.
About your Skype: the presence issue you are having with Skype on Nimbuzz also happens when you use the real Skype client because the Skype presence is delayed in some situations. This is a Skype behavior, Nimbuzz cannot overwrite it.
Kind regards.

Andi July 18th, 2009
Hey guys, I have just reinstalled nimbuzz in my 5800! without any errors. How did I accomplish that? well, I tried again an hour ago and it worked!
But I installed it again WHILE RUNNING fring in my 5800. Perhaps that’s the reason the instalation did not abort while installing VOIP engine.
Please try that, see what happens and

jose.astengo July 18th, 2009
post the results!
Regards, Jose

jose.astengo July 18th, 2009
Let me explain. I installed Nimbuzz just when I got my 5800. It worked great, so great that it ran out of battery while talking through Skype via Nimbuzz. When I turned the phone back on I could not find Nimbuzz in my phone any more. The same happened with Garmin Mobile XT 5.00.50. When I tried to reinstall Nimbuzz I got the error that I have seen frequently in many posts here: “unable to install” or “system error”, while installing VOIP engine.
I tried all the methods listed in the blog but hard reset with no success at all.
Finally by chance I tried to install Nimbuzz again WHILE running fring, and… IT WORKED.
Try it and let me know !
Regards,
Jose

jose.astengo July 18th, 2009
Dear Andi,

It with Live Messenger in general. I have tried with a few contact and the same happen. Please do also check on offline messenging. It not working.

Jack July 18th, 2009
@jose.astengo…
What do you mean by “WHILE running FRING”??
I don’t understand. please explain. Thank you

best regards.

Chine July 18th, 2009
i am using nokia 5800 .i installed nimbuzz .after that my memory card correpted .now i am trying to re install nimbuzz.but it is showing un able to install.i cannot find nimbuzz in my phone

navas July 18th, 2009
ok so ive been using nimbuzz for like 1 month i guess? on my 5800. and today when i tried to upgrade, its just the processing bar wont even go half way and it says “unable to install”… this really sucks cuz i use this apps a lot…

Matthew July 19th, 2009
Dear Chine

I downloaded, installed and configured Fring (another application for 5800). I used it but Nimbuzz is far better. So while I was running Fring I tried to reinstall Nimbuzz (that had been aborting all the time), and I SUCCEEDED! Then, I uninstalled Fring and wnjoy Nimbuzz up to now.

Please tell me if it worked out for you the same way.

Regards,

Jose

jose.astengo July 20th, 2009
@Matthew
Thanks for your feedback. Where did you get the upgrade version from? Did you get it from Nimbuzz website? To help us to investigate this issue can you please let us know the type of internet connection you are using and your Nimbuzz ID? Let us know and we come back to you.
Thanks and regards!

Nimbuzz Support July 21st, 2009
@jose.astengo
Thanks for sharing your solution. Please let us know if you have more questions or problems. Kind regards!

Nimbuzz Support July 21st, 2009
Nimbuzz is so easy to download and it even give you a notice if needed to upgrade nor update. Nimbuzz is far better than Fring. So far i got no problem at all when i started using this program. Thanks Nimbuzz.

rasheed July 22nd, 2009
@rasheed
Thanks for your feedback! Keep enjoying and always letting us know what you think! Kind regards.

Priscilla July 22nd, 2009
Hi! Nimbuzz still doesn’t work with Sipnet.ru… I’ve been thinking that my feedback with the quotation will be useful:((( As Sipnet programmers said, all the matter is using ‘@’ instead of ‘;’ to connect to SIP providers servers properly. Is it so big problem to change Nimbuzz protocol to solve it? With the Great Hope of reparation! )… Dima. PS Because Nimbuzz is the best!

Дима5800 July 28th, 2009
@Дима5800
Many thanks for the information provided, we also have received it from the developers from Sipnet.ru
We have forwarded it to our Team and they will make the necessary changes in order to make it work
Cheers!

Queralt July 29th, 2009
When will we get a new version, which can be installed without having the VoIPAudioSrv stop the installation process with the error “Install base first”?

Gulz July 31st, 2009
@Gulz
The latest version available 2.0.3 has a fix for that issue.
Please make sure that the version you have downloaded is that one.
Let us know if you are still facing that issue.
Regards

Nimbuzz Support July 31st, 2009
@Nimbuzz Support
I am actually using 2.00(3), which I assume is the version you are referring to. Just downloaded again to make sure, and Im still getting the error.

Gulz July 31st, 2009
have the same problem on Nokia 5800.
unable to install nimbuzz 2.00(3) with voipaudiosrv.
After I restored my data, nimbuzz have been missing, and cannot install nimbuzz onto 5800 anymore.
please help

ki August 2nd, 2009
I have an existing nimbuzz account, but can’t get nimbuzz installed on my new 5800.whenever I go to the site to download I never receive the sms(is it because I already have an account?) and when I try downloading it manually my 5800 says “certificate expired”.how can I get it to my 5800?

Angela August 3rd, 2009
@Gulz @ki
Thanks for letting us know!
Are you trying to download the application from the Nimbuzz Website or from Getjar or another downloading portal?
Let us know and we will come back to you as soon as we can.
Thanks!

Priscilla August 3rd, 2009
I downloaded Nimbuzz from Nimbuzz Website. I guess the problem is that voipaudiosrv cannot be removed during Nimbzz re-installation.
It’d good if you can provide instruction on manually removing voipaudiosrv. Or the next coming Nimbuzz patch can over-rude existing voipaudiosrv.

ki August 3rd, 2009
@Angela
Thanks for letting us know your issue.
On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and you will see Software Certification, set this to ALL if it isn’t already set. And if you also see the option ONLINE CERT CHECK set it to off.
Now make sure your phone date is correct. As the latest Nimbuzz was released about 2-3 weeks ago if your phone date is earlier then 3 weeks ago you will get a certification error telling you to check your phone date or something like that.
So just be sure your phone date is correct.
Let us know if it works!
@ki
Thanks for letting us know.
We had this problem previously but it should be solved now.
Did you install Nimbuzz before on your phone’s memory? Please try to install it on your sym card’s memory.
Try it and let us know if it doesn’t work.
Thanks and regards.

Priscilla August 4th, 2009
Yes, I installed Nimbuzz previously on my nokia 5800.
Nimbuzz fails to install in phone memory or memory card.

Do you have any method to un-install Nimbuzz completely ?

Please help.

ki August 5th, 2009
I installed this software today, and i just love it. Now playing feature could be nice add, at least into MSN protocol : ).

From finland August 5th, 2009
@ki
Thanks for letting us know.
The only way to remove Nimbuzz is to uninstall it.
When installing Nimbuzz,it verifies if you have the audio file. If you do Nimbuzz won’t install again. So can be happening that another voice application can be causing the problem when installing Nimbuzz. We would advise you to try to uninstall another voice application that you have on your phone and try to install Nimbuzz. After you install the other applications back.
PLease try it and let us know if it works.
Kind regards.
@From finland
Great to know you enjoy Nimbuzz!
Can you please be more specific on which playing features you would like to have?
Please let us know and we will consider the possibility of adding it in the future.
Kind regards.

Priscilla August 6th, 2009
Is the 2.00(3) version of Nimbuzz the latest, or is there a newer version, which fixes the issue with installing VOIPAudioSrv 2?

Gulz August 6th, 2009
I don’t have another voice application on my phone. I had Nimbuzz & Fring, but both were removed.

Actually, in the next Nimbuzz release, can you include something that can over-ride existing voipaudiosrv ?

thanks for kind support.

ki August 7th, 2009
@Gulz
Indeed the version 2.0.3 is the latest one available and should solve the installation issues reported.
If you are still having issues, can you let us know which firmware do you have?
@ki
We will look into your suggestion of over-riding the voipaudiosrv and check if that is technically possible.
Thanks & Regards

Priscilla August 10th, 2009
Finally, I ran master reset & resolved the problem. Make sure backup your data before master reset.

Dial *#7370# and then enter your master code, by default it is 12345

ki August 18th, 2009
@ki
Thanks for the update!
we are glad you can use the application without issues.
Kind Regards

Priscilla August 19th, 2009
HI,
Problem importing contacts for yahoo on 5800 express musik. Have got latest version. Kindly suggest. Is there any problem with this version of Nimbuzz.

Rajan August 21st, 2009
@Rajan
Thanks for letting us know. We don’t have any known issue with the Yahoo login.
Do you get any error message?
Could you connect your Yahoo account successfully on Nimbuzz and you can’t see the contacts, or you weren’t able to connect?
Are you able to connect and load your contacts on the Yahoo application itself?
Please double check your yahoo login details and try to enter them again on Nimbuzz.
Please let us know and we will come back to you.
Kind regards.

Nimbuzz Support August 21st, 2009
I always receive the error whenever I try to connect. In the community the Yahoo status is active but couldnot import any contacts because of foolowing error
“Oops! We had to discnonnect you from Yahoo!. PLease try again while we are looking into it.”.

Kindly look into it and let me know. I have tried reinstalling the Software.

Rajan August 21st, 2009
SIPNET.RU WORKS!!! THANK YOU, DEAR NIMBUZZ TEAM!!!

Дима5800 August 23rd, 2009
PS Nimbus is loggong in, is estabilishing connection. But I can’t hear my interlocutor and he too. I hope this is Sipnet’s failure…

Дима5800 August 23rd, 2009
@Дима5800
Great to know it works!
Nimbuzz only connect is you to the SIP server and audio and voice are managed by your SIP provider. For assistance on this issue please contact your SIP Team and let them know.
Let us know if you have more questions!
Kind regards.

Nimbuzz Support August 24th, 2009
Hi. I was wondering, how do i make international calls?? and what is SIP, i see it in the app but do not know what to do……

Joseph Kajose August 25th, 2009
I download nimbuzz on my Nokia 5800 but I cant connet, always I get “connection Failed. retry or go to nimbuzz web?”
plz help

wissam August 25th, 2009
@Joseph Kajose
SIP (Session Initiation Protocol) is a protocol used to establish, modify and terminate VOIP telephone calls. Using SIP, you can make cheap calls to a landline and regular mobile phones. With Nimbuzz SIP support, you can make Internet calls via the Nimbuzz Phonebook feature by adding any SIP provider you already use. Costs depend on your SIP provider rates.

SIP calling is mostly used to make cheap international calls.
After choosing a SIP provider of your preference:
You can go to Options > Settings > SIP Accounts to register an account.
After that you can place VoIP calls via the Phonebook

Let us know if you have more questions!

Priscilla August 25th, 2009
@wissam
Please check if you are using HTTP connection. Currently Nimbuzz application won’t work on it.
Let us know!
Regards.

Andi August 26th, 2009
i also downloaded the imbuzz to a nokia 5800XM and i am not able to connect…

anto September 5th, 2009
hi there,
I installed nimbuzz on my nokia 5800 and happy to inform you that its awesome application. But i have problem with the sound. When i call through SIP there is problem with audio. Both of us cant hear any sound.

Please help me to sort out this issue.

Thanks

afzal September 6th, 2009
hi,
I create a sip account on my nimbuzz but it is one way voice

wissam September 7th, 2009
@afzal
Thanks for reporting to us.
Are you able to make any Nimbuzz/ VOIP calls via your Nimbuzz successfully?
Which internet connection are you using?
Which SIP provider are you using?
Please let us know and we will come back to you.
Kind regards.

Priscilla September 7th, 2009
@Pricilla.
Thanks for your reply.
i can make call through nimbuzz using cellular network and I dont have any problem with sound, but when i try to make calls through SIP i cant hear any sound. I use Actionvoip.com SIP.

Please sort this issue so that i can start using your software which is awesome.
Thanks

afzal September 7th, 2009
@Pricilla.
Thanks for your reply.
i can make call through nimbuzz using cellular network and I dont have any problem with sound, but when i try to make calls through SIP i cant hear any sound. I use Actionvoip.com SIP. Also i tried calling with terrasip, but the results are same i.e both party can’t hear any sound.
Hope you sort this ASAP because i can’t wait more to use this awesome application

afzal September 7th, 2009
@afzal
Thanks for your reply and interest!
If you can make VOIP calls via Nimbuzz there is no internet blocking on your Nimbuzz and all should be working fine.
Nimbuzz only connects you to the Sip servers and audio/voice is managed by them.
Please double check your SIP settings and try to enter them again.
If you still experience these issues please contact your SIP provider team and let them know.
Kind regards.

Priscilla September 8th, 2009
@wissam
Thanks for reporting to us.
Can you please provide us with more information in order to investigate this issue?
Which internet connection are you using?
On which side there is no audio? On your side or on your friend’s side?
Are you able to call to Nimbuzz buddies or buddies from another IM communities through your Nimbuzz application?
Please check it and let us know.
Kind regards.

Priscilla September 8th, 2009
@Priscilla
Thanks for your reply.
Regarding sound problem i did contacted the sip providers but they informed me that everything is fine from there end. I have tried 2 different sip providers and the results are same. I guess there is something wrong. I can hear the dial tone but cant hear sound

Thanks

afzal September 8th, 2009
HI there,

I have an samsung innov8 i 8510 and and it is connected via EDGE in the netwrok (in india)

Everything works perfectly but when i try to make a skype call to a skype user like echo 123 it says Server Unknown error occured. (if i use fring which i don’t want, it works !)

Do you know where is it coming from ? I tried to go to settings calls but found only Celluar or SKYpe out..And i am stuck now

What s wrong ?

THOUSANNNNND of THANKS I LOVE YOUR PROGRAM

Emmanuel

Emmanuel September 8th, 2009
@afzal
Currently the SIP gateway is working fine.
We confirmed that there is no issue from our side. Nimbuzz only connects you to the Sip servers and audio/voice is managed by them.
Please let your SIP provider team check this issue and if they encounter any problem from our side they can inform us. We will contact the Terrasip provider and let them know about this issue.
Kind regards.
@Emmanuel
Thanks for your feedback and interest!
VoIP calling is currently available for Windows Mobile and Symbian devices.

However there are some Symbian based devices such as the Samsung Innov8 which do not include the VoIP functionality due to technical reasons.
Let us know if you have more questions.

Regards

Nimbuzz Support September 9th, 2009
I have tried several times to connect to nimbuss from a nokia5800XM but without any success! i instaleld and disinstalled the app from the card and the phone but nothing seems to work! i always get the message “Connection failed.Retry or go to Nimbuzz web”
i have tried to connect with WiFi and 3G…nothing works…any suggestions?!

void2k September 15th, 2009
@void2k
Thanks fro reporting to us!
For technical reasons currently the Nimbuzz application doesn’t work if you are using HTTP connection. You still can use our Nimbuzz Wap version through your mobile browser on wap.nimbuzz.com
Kind regards.

Nimbuzz Support September 16th, 2009
great! thanks for your suggestion…hope the problem is fixed as soon as possible!

have anice day

void2k September 16th, 2009
@void2k
Thank you!
We have plans to implement it back in the future but unfortunately there is no fixed date for it yet.
We will announce when available.
Kind regards.

Priscilla September 17th, 2009
Just recently the skype calls stopped working on my Nokia 5800. It would ring for about 1 second and then the call gets terminated.
This happens with both calling and receiving skype calls from nimbuzz.

Is this feature disabled on purpose?

seeklink October 5th, 2009
I’m using 5800 XM, latest firmware (v31).

I previously using fring and ebuddy. Friends intro me to use nimbuzz.

I managed to install into my memory card. managed to sign up, sign in and register MSN, yahoo and FB.

All member list appearing… but when I trying to chat with them, it seems the msg does not pass over to them.

I tried to chat with my colleague, they failed to received my msg….I’m now still trying it out.

please help.

aaron October 13th, 2009
@aaron
We are aware of some issues with sending messages to MSN contacts.
We are working in order to have them solved asap.
Thanks for reporting
@seelink
This feature has not been disabled.
Could you be more specific on your query?
Are you not able to make calls? Do you get any error message when trying to do so?
Let us know.
Regards

Priscilla October 14th, 2009
Hi Priscilla,
Thanks for the reply.

I have been using nimbuzz to make skype-to-skype calls on my Nokia 5800 for about three months. I use my wifi connection at home for this.

About two weeks ago, the skype-to-skype calls stopped working. As soon as I make the call (about 1 second), the call is ended. The same problem happens too when I receive skype calls. It rings for 1 second and then the call gets terminated.

I can see my skype contacts online and I can msg with them without any problem.

My nimbuzz id is : seeklink

Let me know if you need more info.

seeklink October 14th, 2009
I have a nokia 5800 XM, i recently downloaded nimbuzz on my phone.
Unfortunately its not working, the error message i get is “Connection failed, retry or goto nimbuzz webpage”
I am using a vodafone connection in India, state Andhra Pradesh
I can access internet using the phone so its not a problem of connectivity. I have looked through various forums but haven’t found a solution, plz help

Aditya October 16th, 2009
@Aditya
Thanks for letting us know.
Could you please be more specific?
Which type of connection are you using?
Note that Nimbuzz does not work on Http connection. Only Socket.
Let us know and we will come back to you as soon as we can.
Regards

queralt escrich October 16th, 2009
I am using a GPRS connection (Vodafone Live) to access the internet, i dont really about the socket or http connection, how do i check which connection is being used, and if its a http connection how to change it to a socket connection

Aditya October 16th, 2009
“Unable to Install” error message while installing Nimbuzz. tried installing on phone memory and memory card but same error.

hakeem October 21st, 2009
hi,
it is great application
but, no sound from nimbuzz to nimbuzz user !!

dodo October 25th, 2009
@dodo
Could you please be more specific when you say there is no sound while calling?
Are you using Nimbuzz on PC, Mobile or Webchat?
Which Nimbuzz version are you using?
Which type of connection do you have?
Let us know and we will come back to you as soon as we can.
Regards

queralt escrich October 26th, 2009
Hi,
I’ve just upgraded my Nokia 5800 to the latest firmware (V31.0.101) and the Skype to Skype calls stopped working. As soon as the other party tries to pick up the call, it is terminated. The same happens when I tried to answer skype calls. It gets disconnected before I can answer it.
This only happens for skype voice calls and was working before I upgraded the firmware.
My nimbuzz id is: seeklink

Would you be able to help?

seeklink October 31st, 2009
“expired cerificate ” error message while installing Nimbuzz. please help..

saneen November 7th, 2009
@saneen
On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set. And if you also see the option ONLINE CERT CHECK set it to off.

Now make sure your phone date is correct. As the latest Nimbuzz was released about 2-3 weeks ago if your phone date is earlier then 3weeks ago you will get a certification error telling you to check your phone date or something like that.

So just be sure your phone date is correct and that you downloaded the most recent version of Nimbuzz.

Hope this helps.

queralt escrich November 9th, 2009
Please help me to overcome certificate error. the solution above doesnt help. i am using n97

Vimal November 16th, 2009
@vimal
On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set.
And if you also see the option ONLINE CERT CHECK set it to off.
Now make sure your phone date is correct. As the latest Nimbuzz was released about 2-3 weeks ago if your phone date is earlier then 3 weeks ago you will get a certification error telling you to check your phone date or something similar.
So just be sure your phone date is correct and that you downloaded the most recent version of Nimbuzz.
Let us know if it works!
Kind regards.

queralt escrich November 17th, 2009
[...] 5800 XpressMusic handset gave a sneak-peek at the excellent feedback we would receive from our release post comments, the 10,000+ views of the Nimbuzz for 5800 XM YouTube video, and online. Thank you for [...]

Nimbuzz in the News – Nokia 5800 XpressMusic! November 18th, 2009
NO SOUND FROM NILBUZZ
I’m really tried from nimbuzz !!
I can’t hear any sound when making any kind of call (using nimbuzzout with 10 € credit account), I have no error message when connecting to nimbuzz server,
I can see my contacts and their statuts,
chat is working ok, but in calls, when established, I ca hear nothing !!!!

All sound functions are ok (No silent or vibrate state),
I m using HTC Touch pro 2, with WM 6.5 (standard)
I m using Nimbuzz for WM PPC 1.3.0.1241
I m using Orange France as cell provider in France,

So, what’s missing

kdaffef December 3rd, 2009
@Kdaffef
Thanks for the information provided.
We understand that the usage NimbuzzOut and issues related has to be taking care of directly with our NimbuzzOut Support Team to: nimbuzzout-support@nimbuzz.com
The Nimbuzz blog is a place to share news, tips and industry information, it is not a place to post this kind of issues.
However we do give some advice to users that post their issues or concerns related to the same post.
That’s why we recommend you to send this information directly via mail, to the NimbuzzOut support Team.
Thanks for the understanding

queralt escrich December 3rd, 2009
i m using nokia 5800 xpress music. when m connecting to nimbuz through some wifi networks its showing socket connection failed. please let me know y this happens

Smitha December 7th, 2009
@Smitha
It could be possible that some of this Networks you are connecting on Wi-Fi are restricted and just let you connect to http websites, and not to applications that require socket connection.
If you get that error message you can try to use the wap version of nimbuzz going to wap.nimbuzz.com on your phone browser.
Let us know if you have more questions.

queralt escrich December 7th, 2009
wap version i tried. its similar to nimbuzz web, doesnt allow to make calls.only text chat is possible

Smitha December 8th, 2009
@Smitha
Yes, that’s right but if the network does not allow you to connect this is an alternative you can use.
Regards

queralt escrich December 8th, 2009
I am currently using Nimbuzz 2.01.
Whenever I try to upgrade to 2.02, my mobile restarts automatically and the installation fails.
I am using Nokia 5800 Xpress Music.
Any clue, why is it happening so??

Amit December 12th, 2009
@amit
Are you trying to download the application from the Ovi store or directly from the Nimbuzz website?
Have you tried to download the file via your PC and transfer it to your device?
Do you get any error message while trying to install the update? or the device just turns put the application?
Let us know!
Regards

queralt escrich December 14th, 2009
@queralt
I downloaded Nimbuzz 2.01 from ovi store which works perfectly fine.
When I try to upgrade to 2.02 directly from my mobile, it downloads and starts the installation but then immediately my phone restarts.
I downloaded from Nimbuzz site also and tried transferring from my PC to mobile but in vain.
I don’t get any error message also.
For now, I am continuing with Nimbuzz 2.01 version.
Rgds
Amit

Amit December 15th, 2009
updated to latest version to my nokia 5800 and there is not sound after skype voice call connected.
Anyone has the same problem as me?

Marku December 20th, 2009
@Marku
Could you let us know if you are behind a firewall on in a restricted network?
Which type of connection are you using?
Let us know

queralt escrich December 21st, 2009
[...] @nimbuzz Download Nimbuzz for Nokia 5800 XpressMusic! http://bit.ly/4bybJR Tags: fresh, [...]

Mobiele Telefoons » RT @nimbuzz Download Nimbuzz for Nokia 5800 XpressMusic! http://bit.ly/4bybJR December 24th, 2009
I dont like the new 2.02 version .. i want the older one back..how to do it?? the updated version is weird, its too slow.. how can i get the one that i had back for my 5800 express music?

Parul December 29th, 2009
@Parul
Due to technical reasons we do not provide older versions to our users.
However we would like to know what exactly you do not like from the new version?
Let us know!

queralt escrich December 29th, 2009
The thing that i dont like is that i)when ever i send any chat msg it takes a while to deliver, it was not like that in the older version ii)while making calls, it sometimes happens that im unable to hear the other person’s voice. iii)the msgs come directly on the screen when the nimbuzz is hidden.. though its a good feature but is a problem sometimes!

Parul December 30th, 2009
@Parul
You can probably try uninstalling 2.02 from your phone and then go to ovi store to download 2.01 once again.
It should work for you.

Amit December 30th, 2009
@parul
Thanks for yoru feedback.
Have you made any changes on your connectivity? Does that always happen when connected to the same type of connection? or only on Wi-Fi?
Does this happen when chatting with contacts from Nimbuzz or another IM community? or both?
Let us know, so we can investigate this.

queralt escrich December 30th, 2009
Well i haven’t tried it on wi-fi..i chat n talk only thru edge.. Ya the problem is on all IM communities.. but it was not faced earlier with the older version.. i was very much satisfied with that. Its only since i updated it.

Parul December 30th, 2009
hi
i downloaded it but when i open it
it says expired certificate
please help

bashar December 30th, 2009
@bashar
On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set.
And if you also see the option ONLINE CERT CHECK set it to off.
Now make sure your phone date is correct. As the latest Nimbuzz was released about 2-3 weeks ago if your phone date is earlier then 3 weeks ago you will get a certification error telling you to check your phone date or something like that.
So just be sure your phone date is correct and that you downloaded the most recent version of Nimbuzz.
Let us know if it works!

Kind regards.

queralt escrich December 31st, 2009
Nimbuzz 2.02 for Nokia 5800,

For my Windows Live account, if I have the character “&” in my password, it will give me log in error. I had to remove & from my password. Is this considered a bug?

floating.rotten.dog January 1st, 2010
Twitter on nimbuzz doesn’t give me notification alerts though I have set them on while running in the background/foreground when there is a new tweet (the chat and other notifications works fine) – is this a known issue?

nimbzUsr1 January 8th, 2010
Hi,
I just installed Nimbuzz in my BB bold 9000, and it works greatly except that i could not add my contacts from skype because Skype is not listed .. how can i make skype listed to take the contact from it??

Ray J. January 11th, 2010
@Ray J.
Is the Skype community not showing on your Menu> Communities ?
You should be able to see it and register your account.
Let us know if you receive any error message when trying to add it.
Regards

queralt escrich January 11th, 2010
@nimbzUsr1
Thanks for reporting this.
Could you please be more specific on your query?
Could you please let us know the steps you have followed in order for us to reproduce this issue?
Thanks & Regards

queralt escrich January 11th, 2010
On the nokia 5800 – twitter new tweet notification sound is not working for me

nimbzUsr1 January 12th, 2010
@nimbzUsr1
We will try to reproduce this issue at our offices.
Regards

queralt escrich January 12th, 2010
how do i join a group chat with skype, i can use voice conferenc call, but not text chat

any ideas?

conj January 22nd, 2010
@conj
We currently do not support Groupchat for Skype.
You can do group chat with your Nimbuzz contacts.
Let us know if you have more questions.
Regards

queralt escrich January 22nd, 2010
how i can download

Danish January 31st, 2010
@Danish
You can download Nimbuzz from your phone browser going to get.nimbuzz.com
Or from our website going to: http://www.nimbuzz.com/en/download
Regards

queralt escrich February 1st, 2010
Hey, I can’t have photo contact shown on my nimbuzz
what’s wrong?
I use a fast internet connection (wifi). No photo of contact can be appeared

Ari February 8th, 2010
@Ari
Could you please be more specific?
Are you not able to see your contact’s avatar?
From which community are they?
Which Nimbuzz version are you running?
Let us know!

queralt escrich February 8th, 2010
Skype not connected, showing status “curretly no capacity available”

Jasminder February 9th, 2010
@Jasminder
Thanks for reporting.
We recommend you to try again later to register your account.
Thanks & Regards

queralt escrich February 9th, 2010
Hi,

Just installed the latest version couple of days ago on my Nokia5800 and all my contacts are gone. I removed and added again all my connections (yahoo, gtalk, skype etc.) and although the connection is reported to be successful with all of them my contacts list is still empty.

I was able to chat through YM when someone else called me first so I’m assuming this is an issue with contacts retrieval only.

Thanks,
Ady

Ady February 11th, 2010
@Ady
Thanks for reporting this.
In order to investigate this issue could you please send a mail to support@nimbuzz.com explaining this issue?
In the subject of the mail write: “Blog Comment”
Thanks & Regards

queralt escrich February 11th, 2010
How to add Smartvoip call on nimbuzz? is there any special software to be downloaded to install? plz reply me..

Lenin February 11th, 2010
@Lenin
You can go to Options > Settings > SIP Accounts to register an account.
After that you can place VoIP calls via the Phonebook.
Let us know if you have more questions.
Regards

queralt escrich February 11th, 2010
I have been using nimbuzzout for a few months using my 5800 xpressmusic. It works great when the phone number is direct. But I can not make a call if the number involving extension number. Because I can not find the dial window after I am connected. Any help? Thank you.
Best Regards,

Ming February 12th, 2010
@Ming
We are working in order to add DTMF tones ( dialing extensions while in a call) for future versions.
Kind Regards

queralt escrich February 12th, 2010
Hi,

Nimbuzz got easily installed on my Nokia 5800 and worked fine also. But after using and exiting the Nimbuzz application if i try to make a normal call to any no.. i get a continuous beep sound during the call? After using Nimbuzz i have to restart my Mobile to solve the problem, could you plz explain why is it so?

Regards,
Ashish

Ashish Nigam February 23rd, 2010
@Ashish Nigam
Do you get a beep sound when making a call using Nimbuzz or just doing a call on your device?
Is Nimbuzz running on the background when this happens?
Let us know!

queralt escrich February 23rd, 2010
can the nimbuzz give a virus to my phone?

eleni February 28th, 2010
@eleni
Nimbuzz does not “give” virus to your device.
We recommend you to be careful when downloading files received from your contacts.
Regards

queralt escrich March 1st, 2010
i got ‘expired certificate’ when started installation, why did happen?.wht i have to do further.plz guide me

ganesh March 1st, 2010
@ganesh

On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set.

And if you also see the option ONLINE CERT CHECK set it to off.

Now make sure your phone date is correct. As the latest Nimbuzz was released about 2-3 weeks ago if your phone date is earlier then 3weeks ago you will get a certification error telling you to check your phone date or something like that.

So just be sure your phone date is correct and that you downloaded the most recent version of Nimbuzz.

Let us know if you have more problems!

Kind regards.

queralt escrich March 2nd, 2010
On my 5800 nimbuzz don’t open, it is a problem with the program?

schoepper March 4th, 2010
@schoepper
Could you please be more specific?
Are you not able to login or to start the application?
Do you get any error message? If yes, which one?
Since when are you experiencing this issue?
Are you in a restricted network?
Which type of connection are you using?
Let us know!

queralt escrich March 4th, 2010
hi, im stil not install this apps. always says “expired certificate” i did what you post “MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set.
And if you also see the option ONLINE CERT CHECK set it to off.” but still i disappointed. hope you can help me. asap. i really need this application. thanks.

jez

jesrel March 5th, 2010
by the way my I’m using 5800..

jez

jesrel March 5th, 2010
@jesrel
On your phone go to MENU- TOOLS – APPLICATION MANAGER. Check your setting by going to OPTIONS – SETTINGS and your will see Software Certification, set this to ALL if it isn’t already set.
And if you also see the option ONLINE CERT CHECK set it to off.
Now make sure your phone date is correct. As the latest Nimbuzz was released about 2-3 weeks ago if your phone date is earlier then 3 weeks ago you will get a certification error telling you to check your phone date or something like that.
So just be sure your phone date is correct and that you downloaded the most recent version of Nimbuzz.
Let us know if it works!

Kind regards.

queralt escrich March 5th, 2010
Hi, my 5800 is using T mobile internet, and while the connection is fine (not 3g but still fine) Nimbuzz disconects after like 2-4 mins.

What is going on? I cant use it on the move….

John March 21st, 2010
I am using nokia 5800 xm and i am able to connect to the internet with no problems through ADSL wireless networks
but every time i try to sign in nimbuzz it keeps telling me connection failed would you please help as far i can see it is a regular problem with the 5800xm ers.
regards

Yasser March 21st, 2010
none workin’ whatsoever, been tryin’ to install it for repeated times both on memrY card and internal, once it finallY installed it doesn’t work at all can’t connect at first and other issues came afterward. Thank to that mine 5800 xm gettin heYwired, the touch feature doesn’t work anYmore at first i thought that was just temporallY hang, but i was mistaken mY 5800 xm got to be hospitalized in the nearest nokia care and it cost me quite alot think that i just buy a brand new one (not secondhand phone), nimbuzz was one of mY good reason to bought 5800 at first, but now….i think i’ll staY awaY from it in the future.

bleki March 22nd, 2010
@John
Could you let us know since when are you experiencing this?
Was it just yesterday or is this issue still persisting?
Do you get any error message when this occurs?
Does it happen when you are using an specific feature?
Thanks!
@Yasser
When you connect to a Wi-Fi network, do you know if those are restricted networks?
Are you able to login to Nimbuzz using a different network?
Let us know!

queralt escrich March 22nd, 2010
@bleki
Nimbuzz doe snot damage the device.
Please check with the manufacturer which has been the exact cause of your problem.
Regards

queralt escrich March 22nd, 2010
It is okay…nimbuzz is now working just fine, without doing any thing it worked by it self :s…thanks for the reply

Yasser March 22nd, 2010
Hi again

No the problem has been for the past week or so, even on a 3g connection.

The only time it does work is on wireless networks, I have tried reinstalling it but I shall try again.

It just diconnects and fails to reconnect ever when using mobile internet.

John March 25th, 2010
hello, I have protocol icons on the right and user avatars on the left.. how do I change it to look as in the video?

emomilk March 29th, 2010
@emomilk
The position of the icons depends on the version and client you are using.

Cheers

queralt escrich March 29th, 2010
oh, ok, thanks

I’m using Nokia 5800XM V40 and Nimbuzz 2.2.0 but I like the version from video more (with protocol icon on the left) since most of my contacts don’t have avatars at all and those few that do have did not load (?) so I just have a bunch of default avatars on the left

will there be any customization in later versions?
something like this would be great:

avatars – left/right/off
protocol icons – left/right/off
personal message (status text) – on/off
status mini-icon (the small clock for away and such) – on avatar/on protocol icon/off

thanks

emomilk March 29th, 2010
here’s serveral layouts that would be possible with these settings.. there is also the video layout (#5), my current layout (#3) and my personal favorite compact layout (#1)

http://img694.imageshack.us/gal.php?g=nokia5800nimbuzz.jpg

don’t mind the crappy MS Paint editing.. I did not include the mini-icons, but you get the idea

emomilk March 29th, 2010
hi
I am using Nokia 5800 Express Music, and i have a problem with yahoo,
it’s always says wrong username and password
while it’s work on other messenger like fring
plz help

shelbaz April 4th, 2010
@shelbaz
Could you let us know if your username/password combination contain non alphanumerical characters or more than 17 characters?
Let us know!

queralt escrich April 6th, 2010
I called from 5800 through g talk. receiver attended.
but both r not able to hear anything.
please advice.

Prem April 18th, 2010
@Prem
Could you let us know which type of connection do you use?
Since when are you experiencing this issue?
Could you check if you experience this issue as well when calling Nimbuzz contacts?
Let us know

queralt escrich April 19th, 2010
how do i get the updated Symbian v.2.0.2 for the nimbuzz caz the 2.03 is not working on my nokia 5800 xpress

Aaron May 16th, 2010
@Aaron
We do not provide older versions of Nimbuzz due to technical reasons.
Could you let us know why would you like to stop using the latest version?
Let us know!

queralt escrich May 17th, 2010
this is my user name (m_mmass@yahoo.com)
and the password 6 characters include 4 spaces that’s all
is that makes any difference
so help plzzzzzzzzzzzzzzzzzzz

shelbaz May 17th, 2010
@shelbaz
The spaces and non alphanumerical characters on your password can cause trouble when registering your account on Nimbuzz.
Please remove them from your password and try again.
Cheers

queralt escrich May 18th, 2010
caz de new version for my nokia doesnt install.pls send me a link if an improved version is out

aaron May 20th, 2010
@aaron
We do not provider older versions to users.
Could you let us know which exact issue are you experiencing with the latest update?
Do you receive any error message while installing? Which one?
Let us know!

queralt escrich May 20th, 2010
hi i bought a nokia 5800. i have downloaded nimbuzz. its working nicely. i have added my voip accont in it. but when i call it tells me ´audio may be blocked my internet connection. what should i do ??

vikram June 5th, 2010
i still have the voipserv “Unable to install” problem ( even if i install in phone memory in 5800) pls give me a fixhttp://static.ak.fbcdn.net/rsrc.php/zCOUP/hash/8yzn0wu3.gif

harry June 6th, 2010
Hi vikram,

Please check if your current network allows VOIP traffic and make sure there is no firewall blocking the audio.
In order to allow the Nimbuzz audio please ask your Network Administrator to check your router configuration and enable UDP incoming/ outgoing in the port range: 10000 until 65000.

Kind regards.

queralt escrich June 7th, 2010
Hi harry,

Please check the firmware on the device and make sure you have the latest.

Let us know the results!

Regards.

queralt escrich June 7th, 2010
alhia hloa lli efhmha

alnagim June 11th, 2010
hie ana easr al hsin

easr alhr June 13th, 2010
@easr alhr
In order to get your feedback and comment, could you please write in English.
Kind Regards

queralt escrich June 14th, 2010
@alnagim
In order to get your feedback and comments, could you please write in English?
Thanks & Regards

queralt escrich June 14th, 2010
Guyz… It waz working properly and suddenly it went off and later i downloaded and installed but the thing unable to install is coming…. Can anybody help me out to solve this problem:( ?

Ben franklin July 21st, 2010
@Ben franklin
Are you unabale to install Nimbuzz on your device?
From which site are you trying to download?
Do you get any error message when trying to download? If yes, which one?
Let us know

queralt escrich July 22nd, 2010
Hi,
just downloaded d new version of nimbuzz for my E71, and everytime i try installing it and the ‘voipAudioSrv’ application comes up, it stops d installation and says ”FILE CORRUPTED”

Anything u can do to help on this? plsssssss!

charlex August 10th, 2010
@charlex
This error message normally occurs when you press the download button twice. Please press ‘download’ once and wait for the download to start.
Regards

queralt escrich August 10th, 2010
Hey i realy like nimbuzz.. it work fine for my gtalk/orkut, yahoo mail, but it give me problem while connecting with facebook.. pls help.. my facebook id: prashant.pearl@xxxxxx.xx facebook user name: prashant.pearl pls pls pls suggest me..

Prashant August 19th, 2010
@Prashant
Thanks for reporting.
We are working in order to improve FB with the FB Connect ( a safe and more stable login) integration asap. Try registering again ur FB account.
Regards

queralt escrich August 19th, 2010
I am using nokia 5800 XM. I downloaded nimbuzz and i want to use it for sip calling. My sip provider is not listed so i configured “other”. When i try to make a call, i hear ringing and after i answer, it’s totally silent. I hear nothing. When i use nimbuzz on my PC it works perfectly. The same happens on Wifi, 3G… Please help

vlad September 2nd, 2010
@vlad
We do not proxy SIP Voice Streams, which means that Nimbuzz just connect s you to the Sip server and the audio and voice connection is managed by your SIP provider.

If you have this kind of issues, please contact your SIP Support Team and let them know .
Cheers

queralt escrich September 2nd, 2010
I understand that you don’t proxy the SIP voice stream, but does nimbuzz work fine on my PC? and not on my mobile phone?

vlad September 2nd, 2010
i ment WHY does nimbuzz work fine on my PC? and not on my mobile phone?

vlad September 2nd, 2010
Hi
I downloaded installed and waz using nimbuzz software… It waz working nicely… Suddenly it disappeared:( later i downloaded it from various website and installed…. There is no problem in downloading…the problem is in installing this software. Unable to install is result of it… I can’t be there without nimbuzz. Plz help me to sort out this problem. Plz plz….

Ben franklin September 8th, 2010
hi….i have nokia 7230…which version of nimbuzz will be suitable for it and how i ve to download?????????

shejal September 16th, 2010
@shejal
You can download the suitable version for your device directly from here: http://www.nimbuzz.com/en/mobile/pc/install OR from your phone browser going to get.nimbuzz.com
Regards

queralt escrich September 17th, 2010
i cant connect wit fb..can help me??

jyojasmine October 8th, 2010
@ jyojasmine
Which Nimbuzz version are you using?
Do you get any error message when trying to register your FB account?
Let us know

queralt escrich October 8th, 2010
I have install nombuzz successfully but can not connect plz help….

aasim February 13th, 2011
@aasim
Which exact issue are you facing?
Which device and Nimbuzz version are you using?
Do you get any error message? WHich one? When does it exactly appear?
Let us know

queralt escrich February 14th, 2011
Hi

Am able to use Nimbuzz with Wi-Fi but unable to use with the GPRS connection we don’t have 3g yet in our place. Can anybody help me regarding this. I want to know whether I can connect Nimbuzz with the GPRS connection.
Kindly help me to solve this issue.

Regards

Vinod

Vinod kumar March 23rd, 2011
@vinod
Check directly with your network provider, they will be able to inform you if there is any restriction on their network.
Regards

queralt escrich March 23rd, 2011
My phone is nokia x2.i downloaded nimbuzz (suitable version for my phone ) and when i try to log in its keep on showing connecting and finally says connection failed. What to do

Gokul April 28th, 2011
@Gokul
Which exact error message do you get?
Since when do you face this issue? Where you able to login to Nimbuzz before?
Where are you located? What is your network provider?
Let us know

queralt escrich April 28th, 2011
dear the great nimbuzz team,,,,
I’m using Nokia 5800 nd
i’ve been using nimbuzz successfully before….
nd I enjoyed many great benefits on it,,,
chatting nd free call,,,,,
but lastly I downloaded the newest one with 3.1 version by requested notification whenever I had signed in my old one,,,,
the nimbuzz was successful downloaded nd installed in my nokia,,,,
but whenever I tried signing in,,,,
it couldn’t be open b’coz the”loading” was too long,,,
surely the network provider was good settled
wht’s the matter with my nimbuzz,,,,
was it too big capacity to my mob,,,???
or how could I get my previous nimbuzz,,,,???
plzzzz help me nd reply me as soon as possible,,,,
thx,,,

Rhina Adrian May 15th, 2011
@Rhina
We recommend you to contact directly our support team via email: support@nimbuzz.com
Regards

queralt escrich May 16th, 2011
mijtaba.swimer in nimbuzz

mojtaba June 11th, 2011
HI, plz help mee.nimbuz in my contry is filtered in mobile.so can not connect the server plz help mee how i can inistal???

ehsan July 14th, 2011
@ ehsan
Thanks for reporting, we have been informed of some blocking and filtering issues.
Since this is a governmental decision, there is not much we can do about the blocking.
We recommend you to try the following options and download Nimbuzz there :
- http://www.getjar.com/mobile/6865/nimbuzz/
- getnimbuzz.com
- The store of the device you are using.
Regards.

Yasmin Sebba July 14th, 2011
dear sir, please help me to configure sip setting in nimbuzz for phoneserve card, i have card of phoneserve. Please help me with complete configuration setting. I will be thankfull to nimbuzz team.

viquar August 13th, 2011
@ viquar
On your Nimbuzz go to Options > Settings > SIP Accounts to register an account.
After that you can place VoIP calls via the Phonebook.
Regards.

Yasmin Sebba August 15th, 2011
HI
i need the new ip addrres for connect whit bombus the lost ip was filtered in iran
please send to me
o.nimbuzz.com not work

tnx

.amir-31. September 10th, 2011
@.amir-31.
We do not support the login via third party apps like Bombus.
If you have issues login via Bombus, we recommend you to contact their Costumare care service.
Regards

queralt escrich September 19th, 2011
this new version disconnect severly on my phone what can i do to that and the old version wasnt like that

martins September 25th, 2011
@martins
Could you please be more specific on your query?
Which exact issue do you face? Which device and Nimbuzz version do you use?
Do you get any error message? When do you get disconnected?
Let us know!

queralt escrich September 26th, 2011
Hi Nimbuz Team,

I am using a Nokia E72, I tried to install Nimbuz and while installing, a msg “Update Error” comes in my screen, I Tried with even saving to both phone memory and Memory card but still the same msg comes. please help me

Sithu T.A September 27th, 2011
@Sithu T.A
This error message normally occurs when you press the download button twice. Please press ‘download’ once and wait for the download to start.

Does the error persist?
Let us know

queralt escrich September 30th, 2011
its great

cawn October 18th, 2011
Hi Nimbus team,
Even i press the download once still the msg `update error` ..plz tell me wht to do

Sithu T.A October 21st, 2011
Hi Nimbuzz support, I’ve got Nokia 5800 with Nimbuzz installed. I seem to have a problem signing in as it goes to the ‘connecting’ screen and it logs out again. Nimbuzz has worked before on this phone. What could be the problem?

m3lby October 24th, 2011
@m3lby
Which type of connection are you using when this happens?
Have you tried to connect to Wap.nimbuzz.com on your phone browser? do you get the same result?
Let us know!

queralt escrich October 26th, 2011
why nimbuzz ping is unavailable on nokia 5800 xpress music ?????

jenny May 1st, 2012
@jenny – Please follow these steps to activate Nimbuzz Ping on Symbian phone
Nimbuzz>>Menu/Options>>Advanced>>Nimbuzz Ping>>Enable/Disable
Once you select this option you would be asked to register your number if it was not registered earlier. You are not required to enter the code to activate the same on Symbian device. In case you still face any issue please reach out to support@nimbuzz.com

Nimbuzz May 8th, 2012
Hi there , I used Nimbuzz for almost a year. Its such a good application. But one day it said ther’s a new version available so I downloaded the new one.(Its the lates version from Nokia ovi store) It installed properly. But When I type in my user id and password, it only keeps saying connecting but nothing happens…I unstalled ,,,re-installed,,re-downloaded and again re-installed from ovi store. nothing seems to work. Can any one help me fix this problem? please i keep in touch with my parents using nimbuzz but i cant use it any more. i use Nokia 5800 XpressMusic. My email is mrpratikpoudyal@gmail.com please somebody help.

Pratik June 6th, 2012
@Pratik – There a two Nimbuzz application available on OVI store. One for Java devices and another for Symbian devices. Can you please check if you have downloaded the correct application of Nimbuzz for your device? In case you still face any issues please get in touch with support@nimbuzz.com. Thanks!!

Nimbuzz June 7th, 2012
I am using nokia 5800 i am using nimbuz but today i face one problem.I call nimbuz to nimbuz free but today there is call icon not work. Icon show but they not highlighj properly.

Saif khan June 12th, 2012
@Saif khan – Please remove the Nimbuzz application from your device completely and re-install. The call option should start working fine. Thanks!!

Nimbuzz June 14th, 2012
Hi do nimbuzz delted the skype to the accounts choices?

Shiezy January 1st, 2013
@Shiezy – Yes, we no longer support Skype on Nimbuzz. We only support MSN, Facebook, Yahoo and Gtalk. Thanks!!

Nimbuzz January 2nd, 2013

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