It has been brought to our attention that some members of the Anonymous hacker group “leaked confidential information” about the fact that Nimbuzz has restricted VoIP access in some countries.
This was public information and we have been communicating this via our Twitter account, the Nimbuzz support email and even by sending a direct chat message to all affected users, so we are surprised they did not know that. Next time simply check our Twitter feed guys
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Here are the facts.
In countries like Egypt and Syria, local regulators blocked access to the Nimbuzz application because it provides free mobile calls (VoIP).
Because we want to enable our customers in these countries to still communicate via Nimbuzz, we tried offering our users a chat only Nimbuzz app, thus disabling VoIP access. We tried to negotiate with the operators and convince them to restore access to Nimbuzz, but unfortunately that wasn’t the case and we are still blocked, like other VoIP providers.
To prevent a similar action happening in other countries, we are trying to negotiate with operators beforehand and see if by restricting VoIP access on their network, we can still offer our users a chat-only app, instead of umm… nothing! The point here is not to “collude” with anyone, but to provide the services we are permitted to provide within applicable laws and regulations.
As you can see the accusations that we censor communication are not only false, but is the opposite of what we are actually doing. Our core business is mobile communication (VoiP and Chat). Why would we ever do anything to voluntarily block communications for our customers?
Our take: This time, Anonymous group has its facts completely wrong … for two reasons:
- Publishing already public information. Ask our users.
- Accusing Nimbuzz of censorship. Not true since we do our best to bring free mobile communication to all our users.
In regards to the security breach they have used, we have identified the issue and it’s fixed. No user data was compromised.